Your satisfaction is important to us and we realize that there may be circumstances in which you need to return an item. While cut fabric is essentially a custom product and a challenge to guarantee, any customer who is dissatisfied with a purchase may receive a refund or store credit on fabric cuts of two (2) yards or more. Refunds may be applied to all products sold on Fabrics Forever.com.
Upon receipt of your return, it takes us 7-10 business days to process your return and credit your account. The credit will be processed against your original form of payment. We will notify you via e-mail once your return has been processed.
Free Return Shipping
Fabrics Forever.com will pay for the shipping fee associated with authorized domestic returns (within the 30 day guarantee period). Please contact us to ensure that your return has been authorized. Please note that the original shipping charge is non-refundable.
- All returned items must be in original, unflawed condition, unmarked and uncut by the purchaser, and must be received within 15 days of original ship date.
- All fabric sample orders are not returnable.
- Unless we are in error, we do not refund shipping cost.
- Items returned to us in non-salable condition will be returned to sender, and no refund will be given.
- If your order is deemed returnable, you will receive a refund of your order less shipping charges.
- To ensure full credit for your returns, please contact Fabrics Forever.com Customer Service at contact us section.